Frequently Asked Questions

Before you decide whether to begin counselling, you may have many questions. I’ve compiled a list of questions below that may be of help to you.  If you are still uncertain, please feel free to contact me for a confidential, no-obligations chat for you to decide whether counselling will be beneficial for you.

How do I make an appointment?


You are welcome to either give me a ring, text, email (all details on Contact Page). I am more than happy to answer any questions or queries you may have.




How long will I have to wait for an appointment?


From having a discussion together, we will be able to determine when the most suitable time and days are for you. I will be able to advise you of the next available appointment date, which if suitable, can book, as long as the paperwork and deposit have been made available to myself.




What is the process if I decide to go ahead with therapy?


If you decide to go ahead with therapy, I will need to email some paperwork to you (a ‘welcome pack’ and privacy statement) which will both need to be signed and emailed back to me. This is to ensure that you understand and are agreeable will all aspects of the services that I am able to offer. Once this is done and a 50% deposit is received by me, we are able to schedule an appointment at a mutually agreeable date and time.




Are our sessions confidential?


Counselling is confidential; however there may be certain circumstances which are exception to this. These will be explained to you in detail in the welcome pack and likewise by the counsellor on speaking for the first time.




What is the frequency and length of appointments?


We would be able to discuss and talk this through to decide on the best solution for you. Typically, sessions can be weekly, fortnightly or on an ad hoc basis.

The lengths of sessions are up to 50 minutes long.




How should I make payment for my sessions?


Within the welcome pack is an explanation of the options on how to make payment. This is currently via a bank transfer due to online working. Receipts are available on request.




Do you offer concessions?


Yes. Concessions are offered to people who are unemployed, trainee counsellors and OAP’s.




How do I know you are properly qualified?


I am a registered member of the BACP (British Association for Counselling and Psychotherapy) and have achieved their Certificate of Proficiency. Being a member of the BACP demonstrates that my credentials have been checked and approved by this professional body. I am happy to give you my registration number on request.




Can I end therapy if I wanted to?


Yes of course, however it is preferable to discuss endings with the counsellor, as it is an important part of the therapeutic process.





"If you can’t fly then run, if you can’t run then walk, if you can’t walk then crawl, but whatever you do you have to keep moving forward"

Martin Luther King

Tel: +44 7944 604683  |  email: swebb527@yahoo.com

 

Talbot Green, Wales, United Kingdom

© 2020 by Sarah Webb. All rights reserved.

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